View your parcel and 2021 Keystone billing info on the GIS!  Please use link below or scan QR code:



Reminder to residents:  2021 Stormwater bills were sent out February 15th by Keystone Collections.  All 2020 invoices must have been paid in full by December 31st, 2020 in order to receive any credits on your 2021 bill.  If your 2020 Stormwater invoice was paid in full by December 31st, you will have a one time courtesy 50% Covid refund applied to your invoice.  That 50% refund is based off your 2020 payment.   


Appeals for the 2021 Stormwater billing ended April 15th, 2021.  The rates, rules and regulations state you have 60 days from the billing date to submit an appeal.  No appeal applications will be accepted until the 2022 Stormwater billing.


Credit applications are still being accepted.  When sending in a credit application please make sure the form is completed,  include a $25 filing fee made payable to “West Hanover Township Authority” and include additional documentation and photographs.  If additional documentation and photographs are not included, the engineer will mark the application incomplete.  Credits are not retroactive to the year so if approved, they will be applied on the following years invoice.


PLEASE REMEMBER:  credits are not applied to delinquent accounts!  Your account must be current by December 31st in order to receive credits on your Stormwater invoice for the next year.  this includes automatic credits like the low impact and non-urbanized credits.



A Citizen’s Guide to Understanding Stormwater

What is a Stormwater Credit

What is a Stormwater Fee

Senator Casey Responds to MS4 Questions


Thank you to those that attended the Special Informational Meeting on Tuesday March 23rd.  Presenters included PA Department of Environmental Protection, Dauphin County Conservation District, HRG and the West Hanover Township Authority.  If you would like to view the meeting, please click the link below:  Passcode: p!S9?@YH



Public Works Storm Water Repairs